Terms of Service

Last updated: 11/06/2024

Welcome to www.hoorayplaycenter.com (the "Site"). These Terms of Service ("Terms") govern your use of the Site for purchasing tickets, booking party rooms, and buying products. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you disagree with any part of these terms, please discontinue use of the Site.

Acceptance of Terms
Modification of Terms
Services Offered
Account Creation
Ticket Purchases
Party Room Bookings
Product Purchases
Payment, Pricing, and Billing
Limitation of Liability
Intellectual Property
Privacy Policy
Indemnification
User Conduct
Governing Law
Contact Information
  1. Acceptance of Terms

    • By using the Site, you confirm that you are at least 18 years old or are accessing the Site under the supervision of a parent or legal guardian. Use of the Site constitutes acceptance of these Terms, and you are bound to comply with them throughout your interaction with the Site.

  2. Modification of Terms

    • www.hoorayplaycenter.com reserves the right to update, modify, or replace these Terms at any time without notice. Your continued use of the Site after any changes constitutes acceptance of the updated Terms.

  3. Services Offered

    • Ticket Purchases: You may purchase tickets for events listed on the Site. All ticket sales are final unless otherwise noted in the specific event’s refund policy.

    • Party Room Bookings: The Site provides a booking system for reserving party rooms at specified locations. Room availability, pricing, and terms will be displayed on the booking page.

    • Product Sales: The Site offers a range of products for sale, which are available for direct purchase and shipping.

  4. Account Terms

    • To make purchases or bookings, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

    • You agree to provide accurate and complete information when creating an account and to update your information as necessary.

    • You are responsible for keeping your password secure. The Site cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password.

    • You may not use the Site service for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

    • A breach or violation of any of the Account Terms as determined in the sole discretion of the Site will result in an immediate termination of your services.

  5. Ticket Purchases

    • Pricing and Availability: Admission Ticket prices and availability are subject to change. Tickets are sold on a first-come, first-served, non-refund basis.

    • Refunds and Cancellations: All event ticket sales are final unless the event is canceled, in which case refunds may be issued per the event organizer's policy.

    • Limitations: Resale of tickets may be prohibited, and www.hoorayplaycenter.com is not responsible for tickets purchased through unauthorized channels.

  6. Party Room Bookings

    • Booking Process: Party rooms can be booked for specified dates and times, subject to availability. Deposit payment is required at the time of booking, and the remaning payment is required at check-in.

    • Cancellation and Refunds: Cancellations must be made at least 30 days in advance to qualify for a refund, unless otherwise specified in the booking terms. Refund policies may vary based on the room or location.

    • Room Use: You agree to use the party room only for the purpose indicated during booking. Any damage to the room or its contents will be your responsibility and may result in additional charges. If much more cleaning work after event is needed, then will lead to additional charges also.

  7. Product Purchases

    • Product Availability: Product availability and prices are subject to change without notice. We strive to keep our listings current, but cannot guarantee that all items will always be in stock.

    • Shipping and Delivery: Shipping options, estimated delivery times, and costs are presented at checkout. We are not liable for any delays caused by shipping carriers or events beyond our control.

    • Returns and Refunds: Eligible products may be returned within 7 days of delivery, provided they are unused and in their original packaging, and 20% of the price for re-store cost will be charged. Certain items may be non-returnable, as indicated on the product page.

  8. Payment, Pricing, and Billing

    • Payment Methods: We accept various forms of payment, as displayed at checkout. By providing your payment information, you authorize www.hoorayplaycenter.com to process payments.

    • Pricing: Prices are listed in US Dollar, and may or may not include applicable taxes. Any additional fees will be presented at checkout.

    • Billings: You agree to provide current, complete, and accurate billing information. Any discrepancies or issues with billing may delay or cancel your order.

  9. Limitation of Liability

    • www.hoorayplaycenter.com is not liable for any injury, loss, or damages arising from attendance at events, use of booked party rooms, or use of purchased products.

    • In no event will www.hoorayplaycenter.com be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Site or from tickets, bookings, or products purchased through the Site.

  10. Intellectual Property

    • All content on the Site, including text, images, logos, and software, is the property of www.hoorayplaycenter.com or its content providers and is protected by intellectual property laws.

    • You may not reproduce, distribute, or exploit any content from the Site without prior written permission.

  11. Privacy Policy

    • Our [Privacy Policy](link to Privacy Policy) governs the collection and use of personal information on this Site. By using the Site, you consent to data practices as outlined in the Privacy Policy.

  12. Indemnification

    • In no event shall hoorayplaycenter.com or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our Website, our services or this agreement (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Hooray Entertainment Inc partners, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

    • You acknowledge that the foregoing provisions are a material inducement for www.hoorayplaycenter.com to enter into this Agreement and the transactions contemplated hereby, and shall survive termination of this Agreement.

    • www.hoorayplaycenter.com does not warrant that the service will be uninterrupted, timely, secure, or error-free.

    • www.hoorayplaycenter.com does not warrant that the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, or that any errors in the Terms of Service will be corrected.

  13. User Conduct

    • You agree not to use the Site for unlawful purposes or activities that harm others.

    • You are responsible for ensuring that any information you provide is accurate and up-to-date, and that your use of the Site does not violate any applicable laws.

  14. Governing Law

    • These Terms shall be governed by the laws of California USA. You agree to submit to the jurisdiction of the courts located within 60 miles of Alameda county for the resolution of any disputes.

  15. Contact Information

    If you have any questions or concerns about these Terms or any other matters, please contact us at:

    • Email:   info@hoorayplaycenter.com